Reviews & Referrals
Requests fire only after eligible completed jobs. HeyNested never gates or filters reviews.
Review requests sent
96
Reviews left
38
Referrals tracked
3
Referral revenue
$1,000
Review engine
Configurable delay, one reminder, opt-out always honored.
- Trigger
- Job completed and invoice closed
- Delay
- 24 hours after completion
- Reminder
- One reminder after 4 days
- Frequency cap
- One request per customer per 180 days
- Channel
- SMS with a direct Google review link
- Policy
- No review gating, filtering or incentivizing
Referral engine
Referrer, referred customer and resulting booked job are all tracked.
| Referrer | Referred customer | Status | Attributed revenue |
|---|---|---|---|
| Marcus Reyes | Renee Kovach | Booked | $780 |
| Hal Ostrowski | Pat Dunleavy | Contacted | $0 |
| Angela Sifuentes | Cory Bledsoe | Identified | $0 |
Referral incentives are configurable. Payment disbursement is intentionally out of scope for V1.